Listening Station is a friendly, respectful service for adults who want someone to talk to and listen. You can choose a written conversation by email or a scheduled phone conversation, depending on how you prefer to communicate. Listening Station is not therapy, counseling, crisis support, or a dating service.
Choose the Listening Station option that works best for you. If you choose a written conversation, you can send us what is on your mind and receive a thoughtful reply by email. If you choose a phone conversation, after checkout you will receive instructions for scheduling an available time for your one-on-one call. Either way, Listening Station gives you a friendly, respectful place to talk and be heard.
You can talk or write about everyday thoughts, questions, worries, decisions, memories, frustrations, or simply whatever is on your mind. You don't need to have a particular problem to solve—sometimes you may just want someone to listen.
No. Listening Station is not therapy, counseling, medical care, mental health treatment, or crisis support. It is a friendly conversation and listening service for everyday conversation and reflection, offered through written email replies and scheduled phone calls.
Listening Station is not an emergency or crisis service. If you or someone else is in immediate danger or needs urgent medical attention, call 911. If you are in the United States and experiencing suicidal thoughts, a mental health crisis, or emotional distress, call or text 988, or visit 988lifeline.org to chat with the 988 Suicide & Crisis Lifeline.
Written conversation replies are typically sent within one to two business days, Monday through Friday, excluding holidays. Phone conversations are scheduled separately based on available appointment times.
Each purchase includes one thoughtful reply by email. You can write whenever you have something on your mind; there is no daily schedule or membership requirement. If you would like another reply later, you can purchase another written conversation.
Listening Station treats your conversations with care and respect. Your conversations are intended to be private between you and Listening Station, but no email or phone service can be guaranteed completely private or secure. Please do not share highly sensitive information such as passwords, financial account numbers, Social Security numbers, medical records, or other information you would not want communicated by email or phone. Please see our Privacy Policy for more information.
After purchasing a phone conversation, you will receive an email with a scheduling link. Use that link to choose an available date and time. At your scheduled time, Listening Station will call you from our toll-free number, 866-5-LISTEN (866-554-7836).
After checkout, you will receive an email with instructions for the service you purchased. For a written conversation, the email will explain how to send your message. For a phone conversation, the email will include instructions for choosing an available appointment time. You may also be asked to sign in or create an account to access and manage your purchase.
Choose the phone conversation that best fits the amount of time you would like. Options include conversations of up to 15, 20, 30, or 45 minutes. If you are unsure which to choose, the 20-minute First Conversation is a good place to start.
You may be asked to create or sign in to a Listening Station account during or after checkout. Your account helps you access and manage the services you purchase. Follow the instructions shown at checkout and in your confirmation email.
Listening Station is primarily about listening, but that does not mean we will remain silent. We may respond, ask questions, and offer general feedback or another perspective when appropriate. We do not provide professional medical, mental health, legal, or financial advice. Our main purpose is to give you a friendly, respectful place to talk openly and be heard without judgment.
Listening Station will call you at your scheduled time from our toll-free number, 866-5-LISTEN (866-554-7836). Please make sure the telephone number you provide is correct and that you are available to answer at the scheduled time.
Listening Station is for adults age 18 and older who would like a friendly, respectful place to talk or write and be heard. Listening Station is not therapy, counseling, medical care, mental health treatment, or crisis support.
Please let us know at least 12 hours before your scheduled call if you need to change it. If something comes up with less than 12 hours to go, contact us before the call begins. You can reschedule a call once, and your payment will cover the new appointment. We do not offer refunds for customer cancellations.
If you miss your call without contacting us beforehand, the payment is nonrefundable and the call cannot be rescheduled.
If Listening Station needs to cancel, we’ll let you know as soon as we can. You can choose another available time or receive a full refund.